Frequently Asked Questions

Our Natural Range prioritises naturally derived ingredients, while our Performance Range focuses on maximum styling performance using a combination of functional and naturally derived ingredients.

BREEZ products are not tested on animals.

Full ingredient lists are provided on individual product pages so you know exactly what's in your grooming routine.

Australian delivery times vary depending on your location and selected shipping method. Tracking information is provided once your order has been dispatched.

BREEZ Labs is our specialised collection of targeted hair and body-care formulas designed for grooming needs beyond everyday styling.

At BREEZE Men’s Grooming, we want you to feel confident when purchasing from us. If there is an issue with your order, please contact us and our team will work with you to find an appropriate solution. Change of Mind Due to the personal-care nature of our grooming products, we generally cannot accept returns for change of mind once a product has been opened, used or had its seal removed. Unused and unopened products may be eligible for return within 30 days of delivery, provided they are in their original condition and packaging. Customers are responsible for return shipping costs for change-of-mind returns. Original shipping charges are non-refundable. Damaged, Faulty or Incorrect Products If your order arrives damaged, faulty, defective or you receive the incorrect product, please contact us as soon as possible. Please provide your order number, a description of the issue and clear photos of the product and packaging where relevant. Once assessed, we may provide a replacement, refund or other remedy as appropriate. Returns for Personal Care Products For hygiene and safety reasons, we cannot generally accept returns of opened or used grooming, hair, beard or body-care products simply because you no longer want the product. This does not affect any rights you may have where a product is faulty, unsafe, incorrectly described or otherwise covered by the Australian Consumer Law. RefundsOnce an eligible return has been received and inspected, we will notify you of the outcome. Approved refunds will be issued to your original payment method. Processing times may vary depending on your bank or payment provider. Australian Consumer Law Our products come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in this policy is intended to exclude, restrict or modify any rights or remedies available to you under Australian law. How to Request a Return To request a return or report an issue with your order, contact BREEZ through our Contact Us page and include your order number and relevant details. Please contact us before returning a product so we can provide the appropriate return instructions.

BREEZ orders are dispatched from Australia, with tracking provided once your order has been shipped. 🇦🇺

For wholesale, barber, retailer or business enquiries, contact the BREEZ team through our Contact Us page.

Once your order has been dispatched, you'll receive tracking information using the contact details provided at checkout.